CORPORATE

We, BTM, declare and undertake;

•to maintain and improve our leadership in the market with our staff who are trained, customer-oriented and have successful practices in teamwork,

•to increase customer satisfaction and keep costs under control without sacrificing quality.

•to be transparent to our stakeholders, and to implement  and ensure sustainability of the requirements of ISO 9001 standard, with the participation of  all our employees by increasing the awareness of our employees.

•to manage the effectiveness of all BTM processes with continuous improvement systematics,

•to meet customer expectations with technological, economic and environmentally-friendly existing and new products with a continuous development, innovation and efficiency understanding,

•to operate in accordance with the legislation and standards with which we must comply, and to convey the importance of fulfilling these conditions to the employees,

•to create a corporate culture, which is based on feedback, and which is open to improvement, by ensuring that all our employees and suppliers participate in our quality management system.